Frequently Asked Questions

Prestige Car Service LLC can handle almost every kind of trip, from airport transfers, business rides, nights out, and even long-distance travel. Many people also call us for weddings and family events. Every ride is private and comfortable, with drivers who know the Albany area well. Our focus is on being on time and making sure you feel looked after.

Our home base is in Albany, and we cover all nearby areas like Troy, Schenectady, Latham, and Clifton Park, to name a few. Most of our daily trips go to and from Albany International Airport, but we also take customers to other cities when needed. Just tell us where you have to be, and we will take care of the rest.

You can book through our website, but a lot of people just call or text us. We confirm your pickup time, location, and destination right away. You’ll also get the driver’s number before your trip. It is always a good idea to book well in advance for early flights and important events.

We keep a dependable mix of vehicles like sedans, SUVs, and larger cars for groups. Each one is cleaned before every trip and kept in top condition. If you have luggage, family, or a group, just mention it when you book so we can send what fits best.

Yes, we do. That’s one of our main services. We track your flight in real time, so if it’s delayed or lands early, your driver adjusts accordingly. Once you arrive, we help with your bags and get you moving without any wait or confusion.

Our drivers are thorough professionals, who have been with us for years. They know the city, drive safely, and take care of small details like helping with doors or bags. They are polite but not scripted, and they treat every customer the same way they would treat a friend or family member.

We quote every trip ahead of time, so there are no surprises. The price depends on distance, time, and any extra stops you ask for. If anything changes during the ride, we’ll let you know right away. Transparency is important to us.

Yes, we are available day and night. Many of our customers travel for early flights or get picked up after events that run late. Just give us a bit of notice, and we’ll make sure someone’s ready when you need them, even if it’s 4 in the morning.

We do both. For weddings, we take care of guest pickups, bridal party rides, and after-event travel. For companies, we become their best friend to manage regular transfers, client pickups and group transportation. We are used to working around tight schedules and thus make sure everyone gets to their destination on time.

Things happen and we get it. If your flight is delayed or your meeting runs late, just call or text. We will adjust your booking and make sure a driver’s still ready when you are. We would rather you let us know than stress about it.

Yes, very much so. We clean and sanitize every car after each trip, and our vehicles are regularly serviced. We know customers notice these things, and it matters to us that you step into a car that smells fresh and feels comfortable.

Most customers say it’s because we’re consistent. You know who’s picking you up, you know what you’ll pay, and you know the car will be ready. We are not a big company but are rather local, and we care about the people we drive. That is what keeps folks coming back.